These solutions include Branch Source Capture, ATM Source Capture, the Fiserv Clearing Network and mobile capture and item processing capabilities.
As a credit union that has experienced rapid growth in recent years, Navy Army Community Credit Union is driven to find ways to make life more convenient for its member base. With ATM and Consumer Source Capture from Fiserv, members will benefit from the ability to deposit checks at the closest ATM or at home, whenever it is most convenient for them. Additionally, with the cross-channel duplicate detection capabilities available through Source Capture Solutions, Navy Army can easily detect duplicates across all of its capture channels.
"Source Capture Solutions from Fiserv gives us the opportunity to provide our members with the convenience of choosing when and where to make their deposits, while driving cost efficiencies and minimizing the associated risks - a true win-win," said Dana Sisk, Chief Operating Officer, Navy Army Community Credit Union.
Navy Army has been a Fiserv client for more than 20 years and uses a host of Fiserv solutions. These solutions include DataSafe(R) for core account processing, CheckFree(R) RXP(R) for online bill payment, LynxGate(R) for ATM management and Virtuoso(TM) for online banking. When the credit union sought technology to enhance its check deposit and processing services, it selected Fiserv because of its strong relationship with the company and the strength of the solutions.
"Navy Army Community Credit Union is passionate about its desire to deliver the best possible retail banking experience," said Gary Brand, director, Source Capture Solutions, Fiserv. "With the adoption of check deposit and processing services from Fiserv, the credit union will offer more convenient ways for its members to safely and securely deposit checks, while keeping transaction costs low and minimizing risk."
Fiserv is the leading provider of check processing solutions in the U.S. and provides a host of check processing solutions for financial institutions of all sizes.